What if I need to change or add tests to samples that I’ve already been submitted?


If the samples are in process, a simple request from the client (in writing) will initiate a ‘Change Order’ form and we will communicate changes to the respective department. We make every effort to adhere to the client’s original turn-around time (TAT) request. Due to capacity limitations, changes may delay the final report by a day or two.

If Torrent has already signed and released a report, any requests for additional analyses will be logged under a new CoC. We will fill out and forward a new CoC to the client for signatory approval. Torrent will assign a new work order ID and TAT to additional requests, and the new CoC will refer to the CoC connected to the original samples we received.

Contact Us

We're not around right now. But you can send us an email and we'll get back to you, asap.

Not readable? Change text. captcha txt