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  • Who We Are
    • Careers
    • Community Outreach
  • Capabilities
    • Air Testing
    • PFAS, PFOS, and PFOA
    • Drinking Water Testing
    • Stormwater Testing
    • Dioxins and Furans
    • Microbiology
    • Supplies & Media
    • Custom Reporting
    • Soil Vapor Testing
  • Experience
    • Research Projects
  • Resources
    • Articles
    • FAQs
  • Forms
    • Request a quote
    • Drinking water quality test
    • Torrent Express – Sample Pick-up
    • Chain of Custody
    • Canister Order
    • Credit Card Authorization
    • New Account
    • Terms and Conditions
  • Contact Us
  • Call Now

Faqs

Home » Faqs » Page 7
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By ZONIONTORAD
In
Posted April 16, 2019

What are hold times and when and why are they important?

In order for your data to be defensible to a regulating authority or in a court of law, we must adhere to hold time requirements for analytical procedures and/or laboratory sample preparation [...]

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By ZONIONTORAD
In
Posted April 16, 2019

How do I know which method to request?

Generally, a regulated site will have specific methods that are required for the analyses and will also let you know when substitution of equivalent methods are allowed. When there is no specific [...]

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By ZONIONTORAD
In
Posted April 16, 2019

What is your turn-around time (TAT)?

Torrent offers many TAT options. Our standard TAT is 5-10 business days; starting at 9 am on the day after the sample was received. Faster TATs are available including 4, 3, 2, and 1 working [...]

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By ZONIONTORAD
In
Posted April 16, 2019

Do you accept samples after hours or on the weekend?

Torrent’s normal business hours are Monday – Friday from 9 AM – 7 PM PST. By pre-arrangement, staff can be available to receive samples out side the normal working hours and during the weekend.

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By ZONIONTORAD
In
Posted April 16, 2019

How do I get my samples to the lab?

If you are planning to drop your samples off, Torrent’s daily sample receiving hours are from 9 AM to 7 PM. If you are located in the greater Bay Area, we also offer a courier pick up service. If [...]

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By ZONIONTORAD
In
Posted April 16, 2019

Do I have to use a Torrent Chain of Custody (CoC)?

No, many clients prefer to use their own CoCs. Most are perfectly acceptable and contain the same information in Torrent’s CoC. However, Torrent does not accept any responsibility for special [...]

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By ZONIONTORAD
In
Posted April 16, 2019

Do you provide Chains of Custody?

Yes, Torrent provides CoCs.

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By ZONIONTORAD
In
Posted April 16, 2019

What if I need to make changes or additions to the signed CoC?

The CoC is a dynamic document. It may have no changes through the life of the document, or it may have many. For proper documentation, clients must either email or FAX requests for changes or [...]

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By ZONIONTORAD
In
Posted April 16, 2019

What is a Chain of Custody (CoC)?

A Chain of Custody (CoC) is a legal document that is initiated by the client that acts as the formal re-quest for specific analyses to be performed by the laboratory. The CoC contains all of the [...]

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By ZONIONTORAD
In
Posted April 16, 2019

What documentation do you require to accept samples?

Torrent accepts samples via a legal document called a Chain of Custody (CoC). Requested analysis are listed on the CoC and are relinquished to the laboratory for analysis through a series of [...]

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483 Sinclair Frontage Road
Milpitas, CA 95035

About Us

Serving the Bay Area, Northern California, and Southern California, Alaska, and Hawaii, Torrent Laboratory is the leading environmental testing lab for certified water, soil, and air testing and analysis.

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